Refund policy

📦 REFUND POLICY

Last updated: February 26, 2026

Returns

Because our products are paper goods and small-batch printed items, we are unable to accept returns on used, written-on, or damaged items.

We accept returns on unused, unopened products within 14 days of delivery.

To be eligible for a return:

  • Item must be unused
  • Item must be in original condition
  • Item must be in original packaging

To request a return, please email:
orders@karenschipper.com
Include your order number and reason for return.

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

Damaged or Incorrect Items

If your order arrives damaged or incorrect, please contact us within 7 days of delivery.

Email:

  • Your order number
  • Photos of the item
  • Photos of packaging

Send to: orders@karenschipper.com

We will gladly replace the item or issue a refund.

Refunds

Once your return is received and inspected, we will notify you of approval.

Approved refunds will be issued to your original payment method within 5–10 business days.

Shipping fees are non-refundable.

Final Sale Items

The following items are final sale:

  • Discounted items
  • Custom orders
  • Limited edition or seasonal clearance items

Exchanges

We do not offer direct exchanges.
If you would like a different item, please return the original (if eligible) and place a new order.

📜 TERMS OF SERVICE

Last updated: February 26, 2026

Overview

This website is operated by Karen Schipper Studio. Throughout the site, the terms “we,” “us,” and “our” refer to Karen Schipper Studio.

By visiting our site and/or purchasing from us, you agree to be bound by these Terms of Service.

Online Store Terms

You agree that:

  • You are at least the age of majority in your state of residence.
  • You will not use our products for unlawful purposes.
  • You will not transmit viruses or malicious code.

Violation of these terms may result in termination of service.

Product Information

We make every effort to display product colors and details accurately. However, colors may vary slightly due to monitor settings and printing variations.

All product descriptions and pricing are subject to change without notice.

We reserve the right to:

  • Limit quantities
  • Discontinue products
  • Refuse any order at our discretion

Pricing & Payments

All prices are listed in USD.

We reserve the right to modify pricing at any time.

We are not responsible for typographical pricing errors. If an item is listed at an incorrect price, we reserve the right to cancel the order.

Shipping

Shipping times are estimates and not guaranteed.

We are not responsible for delays caused by carriers, weather, or incorrect addresses provided at checkout.

Intellectual Property

All artwork, illustrations, designs, text, graphics, and product designs are the property of Karen Schipper Studio and are protected by copyright law.

You may not:

  • Reproduce
  • Copy
  • Resell
  • Distribute
  • Modify

Any artwork without written permission.

Limitation of Liability

Karen Schipper Studio shall not be liable for:

  • Indirect or incidental damages
  • Loss of profits
  • Delays beyond our control

Our maximum liability shall not exceed the amount paid for the product.

Governing Law

These Terms are governed by the laws of the State of South Carolina.

Contact Information

Questions about these Terms or our Refund Policy may be sent to: orders@karenschipper.com